Whitehall of Deerfield
300 Waukegan Road · Deerfield, IL · 60015 · 8479454600
190 certified beds For profit - Corporation Chain: Legacy Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.36 | 0.55–0.75 |
| Weekend hours / resident-day | 4.40 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · F January 20, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 23, 2026 · Infection Control
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Potential for harm · D April 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 26, 2025 · Resident Rights
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Potential for harm · D April 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 26, 2025 · Quality of Life and Care
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Potential for harm · D April 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 26, 2025 · Quality of Life and Care
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Potential for harm · D April 23, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 26, 2025 · Quality of Life and Care
-
Potential for harm · D April 23, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 26, 2025 · Pharmacy Service
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Potential for harm · E April 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 26, 2025 · Pharmacy Service
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Potential for harm · F April 23, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 26, 2025 · Nutrition and Dietary
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Potential for harm · F April 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 26, 2025 · Nutrition and Dietary
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Potential for harm · E April 23, 2025
Provide and implement an infection prevention and control program.
Corrected April 26, 2025 · Infection Control
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Potential for harm · D April 23, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 26, 2025 · Infection Control
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Potential for harm · D December 18, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 18, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2024 · Quality of Life and Care
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Potential for harm · D December 3, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 13, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 13, 2024 · Quality of Life and Care
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Potential for harm · D May 30, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 13, 2024 · Pharmacy Service
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Potential for harm · D May 30, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 13, 2024 · Nutrition and Dietary
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Potential for harm · F May 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 13, 2024 · Nutrition and Dietary
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Potential for harm · D April 30, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 3, 2024 · Quality of Life and Care
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Potential for harm · D October 30, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 6, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 7, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 12, 2023 · Quality of Life and Care
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Potential for harm · D June 7, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 12, 2023 · Quality of Life and Care
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Potential for harm · D June 7, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 12, 2023 · Quality of Life and Care
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Potential for harm · D June 7, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 12, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145706 · certified since December 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.