White Oak Manor-Kings Mountain
716 Sipes Street · Kings Mountain, NC · 28086 · 7047398132
154 certified beds For profit - Corporation Chain: White Oak Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$53,811 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.43 | 0.55–0.75 |
| Weekend hours / resident-day | 3.55 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 1 · $53,811 |
Inspection citations (13 in the current record)
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Immediate jeopardy · J August 12, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 12, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 12, 2025
Respond appropriately to all alleged violations.
Corrected September 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 12, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected September 10, 2025 · Resident Rights
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Potential for harm · E August 12, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected September 10, 2025 · Quality of Life and Care
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Potential for harm · D August 12, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 10, 2025 · Pharmacy Service
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Potential for harm · D August 12, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 10, 2025 · Resident Rights
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Potential for harm · D August 12, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected September 10, 2025 · Resident Rights
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Potential for harm · D August 12, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 10, 2025 · Quality of Life and Care
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Potential for harm · D May 2, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 2, 2024
Provide and implement an infection prevention and control program.
Corrected June 14, 2024 · Infection Control
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Potential for harm · D May 2, 2024
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Corrected June 14, 2024 · Environmental
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Potential for harm · D January 12, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 8, 2023 · Resident Rights
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 12, 2025 | Fine | $53,811 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345151 · certified since February 27, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.