Whispering Pines Rehabilitation and Nursing Center
38 Talmadge Avenue · East Haven, CT · 06512 · 2034692316
90 certified beds For profit - Limited Liability company
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 3.57 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 1 · $12,740 |
Inspection citations (28 in the current record)
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Potential for harm · D January 29, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 21, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · D November 21, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 3, 2025 · Resident Rights
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Potential for harm · D November 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 3, 2025 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 2, 2024 · Resident Rights
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Potential for harm · D May 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 16, 2024
Provide appropriate foot care.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 2, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 2, 2024 · Pharmacy Service
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Potential for harm · D May 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 2, 2024 · Pharmacy Service
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No harm found · B May 16, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 2, 2024 · Resident Assessment and Care Planning
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No harm found · C May 16, 2024
Provide and implement an infection prevention and control program.
Corrected July 2, 2024 · Infection Control
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Potential for harm · D April 3, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 23, 2024 · Resident Rights
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Potential for harm · D March 14, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 23, 2024 · Administration
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Potential for harm · D November 1, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 12, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 1, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 12, 2023 · Quality of Life and Care
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Potential for harm · D November 1, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 12, 2023 · Quality of Life and Care
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Potential for harm · D January 28, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 11, 2022 · Resident Rights
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Potential for harm · D January 28, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 11, 2022 · Resident Rights
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Potential for harm · D January 28, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 11, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 28, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 11, 2022 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 29, 2026 | Fine | $12,740 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075294 · certified since November 30, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.