Wexford House
2421 John B Dennis Highway · Kingsport, TN · 37660 · 4232883988
174 certified beds For profit - Corporation Chain: Ahava Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D November 17, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 18, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 3, 2025 · Resident Rights
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Potential for harm · D June 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 3, 2025 · Pharmacy Service
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Potential for harm · E June 18, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected July 3, 2025 · Nutrition and Dietary
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Potential for harm · E June 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 3, 2025 · Nutrition and Dietary
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Potential for harm · E June 18, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected July 8, 2025 · Nutrition and Dietary
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Potential for harm · D June 18, 2025
Provide and implement an infection prevention and control program.
Corrected July 8, 2025 · Infection Control
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Potential for harm · E March 20, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 21, 2024 · Resident Rights
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Potential for harm · D March 20, 2024
Ensure each resident receives an accurate assessment.
Corrected March 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 21, 2024 · Resident Assessment and Care Planning
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Potential for harm · F March 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 21, 2024 · Nutrition and Dietary
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Potential for harm · D March 20, 2024
Dispose of garbage and refuse properly.
Corrected March 21, 2024 · Nutrition and Dietary
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Potential for harm · D March 20, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 21, 2024 · Pharmacy Service
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Potential for harm · E February 20, 2020
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected March 30, 2020 · Freedom from Abuse, Neglect, and Exploitation
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445207 · certified since October 12, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.