Westview Healthcare Center
12225 Shale Ridge Lane · Auburn, CA · 95602 · 5308857511
205 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 7 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.91 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.67 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (73 in the current record)
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Potential for harm · D April 9, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 4, 2026 · Quality of Life and Care
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Potential for harm · D April 7, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 27, 2026 · found via complaint
Honor the resident's right to choose his or her attending physician.
Corrected April 20, 2026 · Resident Rights
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Potential for harm · D March 3, 2026 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · D March 3, 2026 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · E March 3, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 25, 2026 · Quality of Life and Care
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Potential for harm · D September 11, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected October 10, 2025 · Resident Rights
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Potential for harm · D September 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 11, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 19, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 5, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 21, 2025
Ensure each resident receives an accurate assessment.
Corrected April 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025
Honor each resident's preferences, choices, values and beliefs.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · D March 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 12, 2025 · Quality of Life and Care
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Potential for harm · E March 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 12, 2025 · Pharmacy Service
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Potential for harm · E March 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 12, 2025 · Pharmacy Service
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Potential for harm · E March 21, 2025
Provide and implement an infection prevention and control program.
Corrected April 12, 2025 · Infection Control
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Potential for harm · D March 21, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 12, 2025 · Environmental
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No harm found · B March 21, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected April 12, 2025 · Environmental
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Potential for harm · D January 2, 2025 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected January 24, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055776 · certified since July 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.