Westside Retirement Village
8616 W 10th St · Indianapolis, IN · 46234 · 3172092800
132 certified beds For profit - Corporation Chain: Life Care Centers of America
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.60 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 45% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (73 in the current record)
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Potential for harm · D March 20, 2026 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 10, 2026 · Resident Rights
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Potential for harm · D March 20, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 6, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 7, 2026 · Resident Rights
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Potential for harm · D March 6, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 7, 2026 · Resident Rights
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Potential for harm · D March 6, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected April 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 6, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 7, 2026 · Resident Rights
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Potential for harm · D March 6, 2026
Ensure each resident receives an accurate assessment.
Corrected April 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2026
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 7, 2026 · Quality of Life and Care
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Potential for harm · F March 6, 2026
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected April 7, 2026 · Nutrition and Dietary
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Potential for harm · F March 6, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 7, 2026 · Nutrition and Dietary
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Potential for harm · D March 6, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 7, 2026 · Environmental
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Potential for harm · D July 22, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D July 22, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 22, 2025 · Quality of Life and Care
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Potential for harm · D July 22, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 22, 2025 · Infection Control
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Potential for harm · D May 21, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected June 27, 2025 · Resident Rights
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Potential for harm · D May 21, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 27, 2025 · Resident Rights
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Potential for harm · E May 21, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 27, 2025 · Nutrition and Dietary
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Potential for harm · E May 21, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 27, 2025 · Environmental
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Potential for harm · D January 15, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 15, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 15, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · E January 15, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 17, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155606 · certified since January 1, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.