Westland, a Villa Center
36137 West Warren · Westland, MI · 48185 · 7347286100
230 certified beds For profit - Limited Liability company Chain: Villa Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.31 | 0.55–0.75 |
| Weekend hours / resident-day | 3.28 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (61 in the current record)
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Potential for harm · D April 14, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected April 28, 2026 · Resident Rights
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Potential for harm · D April 14, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 5, 2026 · Quality of Life and Care
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Potential for harm · D September 4, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 22, 2025 · Infection Control
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Potential for harm · D June 30, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 11, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 19, 2025 · Quality of Life and Care
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Potential for harm · D June 11, 2025 · found via complaint
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected June 19, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected June 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · F March 20, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · D March 20, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · D March 20, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected April 29, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025
Provide or obtain dental services for each resident.
Corrected April 29, 2025 · Quality of Life and Care
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Potential for harm · E March 20, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 29, 2025 · Nutrition and Dietary
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Potential for harm · F March 20, 2025
Provide and implement an infection prevention and control program.
Corrected April 29, 2025 · Infection Control
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Potential for harm · D March 20, 2025 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · D March 20, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · F March 20, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · D March 20, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 20, 2025 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 29, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Assist a resident in gaining access to vision and hearing services.
Corrected April 29, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 29, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235332 · certified since June 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.