Westhaven Community
112 West Fourth Street · Boone, IA · 50036 · 5154321393
100 certified beds Non profit - Other Part of a CCRC
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · D April 3, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 24, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 24, 2025 · Resident Rights
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Potential for harm · D April 3, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 3, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 24, 2025 · Quality of Life and Care
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Potential for harm · D April 3, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected April 24, 2025 · Pharmacy Service
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Potential for harm · D April 3, 2025
Ensure that residents are free from significant medication errors.
Corrected April 24, 2025 · Pharmacy Service
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Potential for harm · D April 3, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 24, 2025 · Pharmacy Service
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Potential for harm · E April 3, 2025
Provide and implement an infection prevention and control program.
Corrected April 24, 2025 · Infection Control
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Immediate jeopardy · J March 30, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 25, 2023 · Resident Rights
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Potential for harm · D March 30, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 25, 2023 · Quality of Life and Care
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Potential for harm · D March 30, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 25, 2023 · Quality of Life and Care
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Potential for harm · D March 30, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 25, 2023 · Pharmacy Service
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Potential for harm · D March 30, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 25, 2023 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165498 · certified since January 1, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.