Westbury Center of Jackson for Nursing and Healing
922 McDonough Road · Jackson, GA · 30233 · 7707757832
196 certified beds For profit - Corporation Chain: Empire Care Centers
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.15 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $8,512 |
Inspection citations (11 in the current record)
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Potential for harm · D March 12, 2026
Provide and implement an infection prevention and control program.
Corrected April 29, 2026 · Infection Control
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Potential for harm · D February 6, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 23, 2025 · Resident Rights
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Potential for harm · D February 6, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 23, 2025 · Resident Rights
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Potential for harm · D February 6, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 23, 2025 · Resident Rights
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Potential for harm · D February 6, 2025 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected March 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 23, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 23, 2025 · Pharmacy Service
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Actual harm · G July 12, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 12, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 15, 2024 · Resident Rights
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Potential for harm · D August 31, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 9, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 9, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 12, 2024 | Fine | $8,512 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115563 · certified since April 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.