Westbury Center of Conyers for Nursing and Healing
1420 Milstead Road · Conyers, GA · 30012 · 7704833902
173 certified beds For profit - Limited Liability company Chain: Empire Care Centers
- Inspection results have improved across recent cycles.
Red flags
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 2.74 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $10,527 |
Inspection citations (18 in the current record)
-
Potential for harm · D February 5, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 22, 2026 · Infection Control
-
Potential for harm · D August 28, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 30, 2025 · Resident Rights
-
Potential for harm · D August 28, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 30, 2025 · Resident Rights
-
Potential for harm · D August 28, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected September 30, 2025 · Pharmacy Service
-
Actual harm · G May 10, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 20, 2024 · Quality of Life and Care
-
Potential for harm · D May 10, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 20, 2024 · Resident Rights
-
Potential for harm · D May 10, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 20, 2024 · Quality of Life and Care
-
Potential for harm · D May 10, 2024 · found via complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected June 20, 2024 · Quality of Life and Care
-
Potential for harm · E May 10, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected June 20, 2024 · Pharmacy Service
-
Potential for harm · D May 10, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 20, 2024 · Infection Control
-
Potential for harm · D October 6, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 20, 2022 · Resident Rights
-
Potential for harm · E October 6, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 20, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D October 6, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 20, 2022 · Quality of Life and Care
-
Potential for harm · D October 6, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected November 20, 2022 · Quality of Life and Care
-
Potential for harm · D October 6, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 20, 2022 · Quality of Life and Care
-
Potential for harm · D October 6, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected November 20, 2022 · Quality of Life and Care
-
Potential for harm · F October 6, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 20, 2022 · Pharmacy Service
-
Potential for harm · F October 6, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 20, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 10, 2024 | Fine | $10,527 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115469 · certified since November 27, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.