West Volusia Healthcare and Rehabilitation Center
1851 Elkcam Blvd · Deltona, FL · 32725 · 3867893769
120 certified beds For profit - Limited Liability company Chain: Excelsior Care Group
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.12 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 16 · $88,215 |
Inspection citations (21 in the current record)
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Potential for harm · F January 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 23, 2025 · Nutrition and Dietary
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Potential for harm · D January 30, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · F January 30, 2025
Provide and implement an infection prevention and control program.
Corrected February 23, 2025 · Infection Control
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Potential for harm · D January 23, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 14, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 14, 2024 · Infection Control
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Potential for harm · E August 10, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 10, 2023 · Resident Rights
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Potential for harm · E August 10, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 10, 2023 · Pharmacy Service
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Potential for harm · D February 23, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 7, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 23, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 7, 2023 · Quality of Life and Care
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Potential for harm · D February 23, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 6, 2023 · Quality of Life and Care
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Potential for harm · E February 23, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 21, 2023 · Nursing and Physician Services
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Potential for harm · F February 23, 2023
Post nurse staffing information every day.
Corrected March 21, 2023 · Nursing and Physician Services
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Potential for harm · E February 23, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected April 7, 2023 · Pharmacy Service
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Potential for harm · E February 23, 2023
Ensure that residents are free from significant medication errors.
Corrected March 21, 2023 · Pharmacy Service
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Potential for harm · F February 23, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 6, 2023 · Nutrition and Dietary
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Potential for harm · D July 22, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 22, 2021 · Quality of Life and Care
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Potential for harm · D July 22, 2021
Assist a resident in gaining access to vision and hearing services.
Corrected August 22, 2021 · Quality of Life and Care
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Potential for harm · E July 22, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 22, 2021 · Quality of Life and Care
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Potential for harm · D July 22, 2021
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 22, 2021 · Pharmacy Service
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Potential for harm · F July 22, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 22, 2021 · Nutrition and Dietary
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Potential for harm · D July 22, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 22, 2021 · Resident Assessment and Care Planning
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 2, 2024 | Fine | $4,587 |
| December 11, 2023 | Fine | $13,762 |
| November 20, 2023 | Fine | $4,587 |
| November 13, 2023 | Fine | $4,587 |
| November 6, 2023 | Fine | $4,587 |
| October 30, 2023 | Fine | $4,587 |
| October 23, 2023 | Fine | $4,587 |
| October 17, 2023 | Fine | $4,587 |
| October 10, 2023 | Fine | $4,587 |
| October 2, 2023 | Fine | $4,587 |
| September 11, 2023 | Fine | $13,409 |
| August 28, 2023 | Fine | $3,882 |
| August 21, 2023 | Fine | $3,529 |
| August 14, 2023 | Fine | $3,176 |
| August 7, 2023 | Fine | $2,823 |
| July 17, 2023 | Fine | $6,351 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105447 · certified since September 19, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.