West Park Care Center LLC
1700 Heinzerling Drive · Columbus, OH · 43223 · 6142744222
99 certified beds For profit - Corporation Chain: Optalis Health & Rehabilitation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
64% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.22 | ≈ weekday level |
| Nursing turnover / year | 64% | median 45% |
| Fines (3-yr window) | 1 · $24,115 |
Inspection citations (30 in the current record)
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Actual harm · G March 6, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected March 31, 2025 · Quality of Life and Care
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Actual harm · G March 6, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 31, 2025 · Resident Rights
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Potential for harm · E March 6, 2025
Assure the security of all personal funds of residents deposited with the facility.
Corrected March 31, 2025 · Resident Rights
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Potential for harm · D March 6, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 31, 2025 · Resident Rights
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Potential for harm · D March 6, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · E March 6, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 31, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected March 31, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 31, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected March 31, 2025 · Administration
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Potential for harm · D February 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · D November 28, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 29, 2023 · Resident Assessment and Care Planning
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Immediate jeopardy · J June 30, 2022
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected July 28, 2022 · Quality of Life and Care
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Actual harm · G June 30, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 28, 2022 · Quality of Life and Care
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Potential for harm · D June 30, 2022
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected July 28, 2022 · Resident Rights
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Potential for harm · F June 30, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 28, 2022 · Resident Rights
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Potential for harm · D June 30, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 28, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D June 30, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected July 28, 2022 · Quality of Life and Care
-
Potential for harm · D June 30, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 28, 2022 · Pharmacy Service
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Potential for harm · D June 30, 2022
Ensure medication error rates are not 5 percent or greater.
Corrected July 28, 2022 · Pharmacy Service
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Potential for harm · D June 30, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 28, 2022 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 6, 2025 | Fine | $24,115 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365799 · certified since September 13, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.