West Newton Healthcare
25 Armory Street · West Newton, MA · 02465 · 6179692300
123 certified beds For profit - Limited Liability company Chain: Next Step Healthcare
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.48 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.20 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | 1 · $184,166 |
Inspection citations (82 in the current record)
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Potential for harm · D April 23, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 18, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 26, 2026 · Resident Rights
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Potential for harm · D December 18, 2025
Ensure each resident receives an accurate assessment.
Corrected January 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Provide activities to meet all resident's needs.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · E December 18, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · E December 18, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025
Provide and implement an infection prevention and control program.
Corrected January 26, 2026 · Infection Control
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Potential for harm · E December 18, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 26, 2026 · Infection Control
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No harm found · B December 18, 2025
Post nurse staffing information every day.
Corrected January 23, 2026 · Nursing and Physician Services
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Potential for harm · E January 10, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · D January 10, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · D January 10, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 10, 2025
Ensure each resident receives an accurate assessment.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 10, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 10, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 10, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 10, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · D January 10, 2025
Assist a resident in gaining access to vision and hearing services.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · D January 10, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · D January 10, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 14, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 2, 2024 | Fine | $184,166 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225324 · certified since January 13, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.