West Hartford Health & Rehabilitation Center
130 Loomis Dr · West Hartford, CT · 06107 · 8605218700
160 certified beds For profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.47 | ≈ weekday level |
| Nursing turnover / year | 26% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
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Potential for harm · D August 29, 2025
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected October 9, 2025 · Resident Rights
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Potential for harm · D August 29, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 29, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 9, 2025 · Quality of Life and Care
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Potential for harm · D August 29, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected October 9, 2025 · Quality of Life and Care
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Potential for harm · D August 29, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 9, 2025 · Quality of Life and Care
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Potential for harm · E August 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 9, 2025 · Nutrition and Dietary
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Potential for harm · D August 29, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected October 9, 2025 · Administration
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Potential for harm · E August 29, 2025
Provide and implement an infection prevention and control program.
Corrected October 9, 2025 · Infection Control
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No harm found · B August 29, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 9, 2025 · Resident Rights
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Potential for harm · D August 30, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 27, 2023 · Resident Rights
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Potential for harm · D August 30, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 1, 2023 · Quality of Life and Care
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Potential for harm · D August 30, 2023
Provide and implement an infection prevention and control program.
Corrected November 15, 2023 · Infection Control
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Potential for harm · D August 30, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 30, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 1, 2023 · Quality of Life and Care
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No harm found · B August 30, 2023
Observe each nurse aide's job performance and give regular training.
Corrected November 15, 2023 · Nursing and Physician Services
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No harm found · C August 30, 2023
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected November 15, 2023 · Nursing and Physician Services
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Potential for harm · D June 2, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 14, 2021 · Quality of Life and Care
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Potential for harm · D June 2, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 14, 2021 · Quality of Life and Care
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Potential for harm · D June 2, 2021
Provide enough food/fluids to maintain a resident's health.
Corrected July 14, 2021 · Quality of Life and Care
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Potential for harm · D June 2, 2021
Ensure medication error rates are not 5 percent or greater.
Corrected July 14, 2021 · Pharmacy Service
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Potential for harm · D June 2, 2021
Provide and implement an infection prevention and control program.
Corrected July 14, 2021 · Infection Control
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No harm found · C June 2, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 14, 2021 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075278 · certified since February 16, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.