West Chicago Living and Rehab Center
928 Joliet Road · West Chicago, IL · 60185 · 6302319292
120 certified beds For profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$143,375 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.09 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.75 | 0.55–0.75 |
| Weekend hours / resident-day | 1.69 | ≈ weekday level |
| Nursing turnover / year | 19% | median 45% |
| Fines (3-yr window) | 1 · $143,375 |
Inspection citations (45 in the current record)
-
Potential for harm · D March 29, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 13, 2026 · Resident Rights
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Potential for harm · D March 3, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 3, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E June 27, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected July 11, 2025 · Environmental
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Potential for harm · D June 12, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected June 26, 2025 · Resident Rights
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Potential for harm · D May 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 6, 2025 · Pharmacy Service
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Potential for harm · D May 22, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · E May 22, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · F May 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 6, 2025 · Nutrition and Dietary
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Potential for harm · F May 22, 2025
Provide and implement an infection prevention and control program.
Corrected June 6, 2025 · Infection Control
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Potential for harm · F May 22, 2025
Implement a program that monitors antibiotic use.
Corrected June 6, 2025 · Infection Control
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Potential for harm · D April 4, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K November 12, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 27, 2024 · Quality of Life and Care
-
Potential for harm · D November 12, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 12, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D November 12, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D November 12, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D August 20, 2024 · found via complaint
Honor the resident's right to manage his or her financial affairs.
Corrected September 12, 2024 · Resident Rights
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Potential for harm · D July 12, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 2, 2024 · Resident Rights
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Potential for harm · E July 12, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 2, 2024 · Resident Rights
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Potential for harm · E July 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 2, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D July 12, 2024
Provide appropriate foot care.
Corrected August 2, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 12, 2024 | Fine | $143,375 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 14E392 · certified since April 14, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.