West Chester Rehabilitation and Healthcare Center
800 West Miner Street · West Chester, PA · 19382 · 6106963120
180 certified beds For profit - Limited Liability company Chain: Marquis Health Services
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 2 · $40,019 |
Inspection citations (39 in the current record)
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Potential for harm · E February 27, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D October 3, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 5, 2024 · Resident Rights
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Potential for harm · E October 3, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 3, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 5, 2024 · Quality of Life and Care
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Potential for harm · D October 3, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 5, 2024 · Pharmacy Service
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Potential for harm · D October 3, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 5, 2024 · Pharmacy Service
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Potential for harm · E October 3, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected November 5, 2024 · Nursing and Physician Services
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Actual harm · G August 15, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 3, 2024 · Pharmacy Service
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Immediate jeopardy · J May 6, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected June 11, 2024 · Quality of Life and Care
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Potential for harm · D May 6, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 11, 2024 · Resident Rights
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Potential for harm · D May 6, 2024
Respond appropriately to all alleged violations.
Corrected June 11, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 6, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected June 11, 2024 · Resident Rights
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Potential for harm · D May 6, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 6, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 11, 2024 · Quality of Life and Care
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Potential for harm · E May 6, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 11, 2024 · Quality of Life and Care
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Potential for harm · D May 6, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 11, 2024 · Pharmacy Service
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Potential for harm · E May 6, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected June 11, 2024 · Administration
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Potential for harm · E March 26, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected April 17, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 26, 2024 · Quality of Life and Care
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Potential for harm · D February 28, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 26, 2024 · Pharmacy Service
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Potential for harm · D January 17, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 12, 2024 · Resident Rights
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Potential for harm · D January 17, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 5, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 29, 2023 · Quality of Life and Care
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Immediate jeopardy · J June 16, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2023 · Quality of Life and Care
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Actual harm · G June 16, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 17, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 15, 2024 | Fine | $23,218 |
| May 6, 2024 | Fine | $16,801 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 395740 · certified since July 31, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.