Wells Nursing Home Inc
201 W Madison Avenue · Johnstown, NY · 12095 · 5187624546
100 certified beds Non profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Total nurse staffing below 3.0 hours per resident-day
2.97 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 2.48 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $8,512 |
Inspection citations (16 in the current record)
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Actual harm · G March 3, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 12, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 12, 2024 · found via complaint
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected October 10, 2024 · Resident Rights
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Potential for harm · D September 12, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 9, 2024 · Pharmacy Service
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Potential for harm · E October 27, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 26, 2021 · Nutrition and Dietary
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Potential for harm · E May 9, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 8, 2019 · Resident Rights
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Potential for harm · D May 9, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 8, 2019 · Resident Rights
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Potential for harm · D May 9, 2019
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected July 8, 2019 · Resident Rights
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Potential for harm · E May 9, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 8, 2019 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2019
Plan the resident's discharge to meet the resident's goals and needs.
Corrected July 8, 2019 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2019
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 8, 2019 · Quality of Life and Care
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Potential for harm · E May 9, 2019
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 8, 2019 · Quality of Life and Care
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Potential for harm · D May 9, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 8, 2019 · Nutrition and Dietary
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Potential for harm · E May 9, 2019
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected July 15, 2019 · Nutrition and Dietary
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Potential for harm · D May 9, 2019
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected July 8, 2019 · Administration
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Potential for harm · D May 9, 2019
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected July 8, 2019 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 12, 2024 | Fine | $8,512 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335314 · certified since January 5, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.