Waterman Canyon Post Acute
1850 N. Waterman Ave. · San Bernardino, CA · 92404 · 9098821215
166 certified beds For profit - Limited Liability company Chain: Pacs Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.23 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.81 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.23 | 0.55–0.75 |
| Weekend hours / resident-day | 3.59 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
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Potential for harm · D February 25, 2026 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected March 25, 2026 · Resident Rights
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Potential for harm · D September 23, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected October 23, 2025 · Resident Rights
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Potential for harm · D May 13, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D March 21, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 21, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected April 14, 2025 · Environmental
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Potential for harm · D March 6, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected April 6, 2025 · Quality of Life and Care
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Potential for harm · D January 21, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D April 13, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D April 2, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 12, 2024 · Administration
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Potential for harm · D March 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 24, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 14, 2024 · Quality of Life and Care
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Potential for harm · D December 15, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 10, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 24, 2023 · Quality of Life and Care
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Potential for harm · D June 21, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 29, 2023 · Quality of Life and Care
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Potential for harm · D June 9, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 30, 2023 · Resident Rights
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Potential for harm · D June 9, 2023
Ensure each resident receives an accurate assessment.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D June 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D June 9, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D June 9, 2023
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · E June 9, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 30, 2023 · Pharmacy Service
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Potential for harm · D June 9, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 30, 2023 · Pharmacy Service
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Potential for harm · D June 9, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 30, 2023 · Nutrition and Dietary
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Potential for harm · F June 9, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055565 · certified since January 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.