Waterford Crossing

1332 Waterford Cir · Goshen, IN · 46526 · 5745343920

87 certified beds For profit - Corporation Chain: Trilogy Health Services

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 73
Serious harm & abuse 20% 100
Staffing 20% 90
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.333.48 min · 4.1 strong
RN hours / resident-day1.130.55–0.75
Weekend hours / resident-day3.81≈ weekday level
Nursing turnover / year26%median 45%
Fines (3-yr window)none

Inspection citations (12 in the current record)

  • Potential for harm · F March 23, 2026

    Provide and implement an infection prevention and control program.

    Corrected March 30, 2026 · Infection Control

  • Potential for harm · D March 23, 2026

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected March 30, 2026 · Infection Control

  • Potential for harm · D December 18, 2024

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected January 2, 2025 · Resident Rights

  • Potential for harm · D December 18, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected January 2, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 18, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected January 2, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 18, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 2, 2025 · Pharmacy Service

  • Potential for harm · D December 18, 2024

    Provide and implement an infection prevention and control program.

    Corrected January 2, 2025 · Infection Control

  • Potential for harm · D January 29, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected February 7, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 29, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 7, 2024 · Quality of Life and Care

  • Potential for harm · D January 29, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 7, 2024 · Quality of Life and Care

  • Potential for harm · D January 29, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected February 7, 2024 · Pharmacy Service

  • Potential for harm · D January 29, 2024

    Provide and implement an infection prevention and control program.

    Corrected February 7, 2024 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155760 · certified since August 31, 2006. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.