Vmrc, Complete Living Care
1475 Virginia Avenue · Harrisonburg, VA · 22802 · 5405643500
120 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.33 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.90 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (11 in the current record)
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Potential for harm · D March 15, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 12, 2023 · Resident Assessment and Care Planning
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Potential for harm · E March 15, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected May 12, 2023 · Nutrition and Dietary
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Potential for harm · E March 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 12, 2023 · Nutrition and Dietary
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Potential for harm · D March 15, 2023
Provide and implement an infection prevention and control program.
Corrected May 12, 2023 · Infection Control
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No harm found · C March 15, 2023
Post nurse staffing information every day.
Corrected May 12, 2023 · Nursing and Physician Services
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Potential for harm · D July 21, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 20, 2021 · Quality of Life and Care
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Potential for harm · D November 29, 2018
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 11, 2019 · Resident Rights
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Potential for harm · D November 29, 2018
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 11, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 29, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 11, 2019 · Quality of Life and Care
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Potential for harm · E November 29, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 11, 2019 · Nutrition and Dietary
-
Potential for harm · F November 29, 2018
Provide and implement an infection prevention and control program.
Corrected January 11, 2019 · Infection Control
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495385 · certified since October 28, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.