Vivo Healthcare West Orange
1556 Maguire Rd · Ocoee, FL · 34761 · 4078772272
120 certified beds For profit - Corporation Chain: Vivo Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Federal penalties on record: $26,130 in fines in the last 24 months.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.23 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 4 · $42,931 |
Inspection citations (17 in the current record)
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Immediate jeopardy · J March 5, 2026 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Past Non-Compliance · Resident Rights
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Immediate jeopardy · J March 5, 2026 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D May 8, 2025
Ensure each resident receives an accurate assessment.
Corrected June 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 8, 2025 · Environmental
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Actual harm · G May 10, 2024 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected June 10, 2024 · Resident Rights
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Actual harm · G May 10, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 10, 2024 · Quality of Life and Care
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Potential for harm · E May 10, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 10, 2024 · Resident Rights
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Potential for harm · D May 10, 2024 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 10, 2024 · Quality of Life and Care
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Potential for harm · D May 10, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 13, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 21, 2023 · Quality of Life and Care
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Potential for harm · D July 13, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected August 21, 2023 · Pharmacy Service
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Potential for harm · E July 13, 2023
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected August 21, 2023 · Administration
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Potential for harm · D August 26, 2021
Assess the resident when there is a significant change in condition
Corrected September 27, 2021 · Resident Assessment and Care Planning
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Potential for harm · D August 26, 2021
Ensure each resident receives an accurate assessment.
Corrected September 27, 2021 · Resident Assessment and Care Planning
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Potential for harm · D August 26, 2021
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected September 27, 2021 · Quality of Life and Care
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Potential for harm · E August 26, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 27, 2021 · Pharmacy Service
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Potential for harm · D August 26, 2021
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 27, 2021 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 5, 2026 | Fine | $13,065 |
| March 5, 2026 | Fine | $13,065 |
| May 10, 2024 | Fine | $6,500 |
| May 10, 2024 | Fine | $10,301 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105706 · certified since August 16, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.