Village Health & Rehabilitation

2651 South Ave W · Missoula, MT · 59804 · 4067289162

193 certified beds For profit - Corporation Chain: The Goodman Group

  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 49
Serious harm & abuse 20% 88
Staffing 20% 78
Federal penalties 15% 58
Trend 10% 78
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.993.48 min · 4.1 strong
RN hours / resident-day1.070.55–0.75
Weekend hours / resident-day3.36≈ weekday level
Nursing turnover / year53%median 45%
Fines (3-yr window)2 · $27,846

Inspection citations (25 in the current record)

  • Potential for harm · D November 19, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 9, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G August 28, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 23, 2025 · Quality of Life and Care

  • Potential for harm · D August 28, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected September 23, 2025 · Resident Rights

  • Potential for harm · D August 28, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 28, 2025

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected September 23, 2025 · Nursing and Physician Services

  • Potential for harm · D August 28, 2025

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Corrected September 23, 2025 · Nutrition and Dietary

  • Potential for harm · F August 28, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 23, 2025 · Nutrition and Dietary

  • Potential for harm · F April 3, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 29, 2025 · Infection Control

  • Potential for harm · E November 21, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 19, 2024 · Resident Rights

  • Potential for harm · D November 21, 2024 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected December 19, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E November 21, 2024 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected December 19, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D November 21, 2024 · found via complaint

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected December 19, 2024 · Pharmacy Service

  • Actual harm · G August 1, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 23, 2024 · Quality of Life and Care

  • Potential for harm · D August 1, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected August 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 1, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 1, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected August 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 1, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 16, 2024 · Quality of Life and Care

  • Potential for harm · D August 1, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected August 16, 2024 · Quality of Life and Care

  • Potential for harm · D August 1, 2024

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected August 23, 2024 · Quality of Life and Care

  • Potential for harm · F August 1, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 16, 2024 · Nutrition and Dietary

  • Potential for harm · D August 1, 2024

    Provide and implement an infection prevention and control program.

    Corrected August 23, 2024 · Infection Control

  • Potential for harm · D July 20, 2023

    Ensure that residents are free from significant medication errors.

    Corrected August 17, 2023 · Pharmacy Service

  • Potential for harm · D July 20, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected August 17, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 20, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected August 17, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • No harm found · B July 20, 2023

    Ensure each resident receives an accurate assessment.

    Corrected August 17, 2023 · Resident Assessment and Care Planning

Federal penalties

DateTypeAmount / length
August 28, 2025Fine$11,190
August 1, 2024Fine$16,656

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 275043 · certified since February 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.