View Ridge Care Center
5129 Hilltop Road · Everett, WA · 98203 · 4252584474
70 certified beds For profit - Limited Liability company Chain: Regency Pacific Management
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.83 | 0.55–0.75 |
| Weekend hours / resident-day | 4.05 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (30 in the current record)
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Potential for harm · D November 24, 2025
Give the resident's representative the ability to exercise the resident's rights.
Corrected January 20, 2026 · Resident Rights
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Potential for harm · E November 24, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected January 20, 2026 · Resident Rights
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Potential for harm · E November 24, 2025
Give residents a notice of rights, rules, services and charges.
Corrected January 20, 2026 · Resident Rights
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Potential for harm · D November 24, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 24, 2025
Ensure each resident receives an accurate assessment.
Corrected January 20, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 24, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 20, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 24, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · D November 24, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · D November 24, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · D November 24, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · E November 24, 2025
Observe each nurse aide's job performance and give regular training.
Corrected January 20, 2026 · Nursing and Physician Services
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Potential for harm · D November 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 20, 2026 · Resident Assessment and Care Planning
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Potential for harm · F November 24, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected January 20, 2026 · Administration
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Potential for harm · F November 24, 2025
Provide and implement an infection prevention and control program.
Corrected January 20, 2026 · Infection Control
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Potential for harm · E November 24, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected January 20, 2026 · Nursing and Physician Services
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Potential for harm · D August 30, 2024
Assess the resident when there is a significant change in condition
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 30, 2024
Ensure each resident receives an accurate assessment.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 30, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 30, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 30, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 30, 2024 · Quality of Life and Care
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Potential for harm · D August 30, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 30, 2024 · Pharmacy Service
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Potential for harm · D August 30, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 30, 2024 · Pharmacy Service
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Potential for harm · E August 30, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 30, 2024 · Pharmacy Service
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Potential for harm · D August 30, 2024
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Corrected September 30, 2024 · Nutrition and Dietary
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Potential for harm · F August 30, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 11, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505362 · certified since December 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.