Victoria Healthcare and Rehabilitation Center
340 Victoria Street · Costa Mesa, CA · 92627 · 9496420387
79 certified beds For profit - Corporation Chain: The Ensign Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 4.05 | ≈ weekday level |
| Nursing turnover / year | 20% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D September 4, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 18, 2025 · Pharmacy Service
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Potential for harm · D July 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 8, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 8, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 8, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected August 8, 2025 · Quality of Life and Care
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Potential for harm · D July 23, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 8, 2025 · Pharmacy Service
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Potential for harm · D July 23, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 8, 2025 · Pharmacy Service
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Potential for harm · E July 23, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 8, 2025 · Nutrition and Dietary
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No harm found · B July 23, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected August 8, 2025 · Resident Rights
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No harm found · B July 23, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected August 8, 2025 · Resident Assessment and Care Planning
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No harm found · B July 23, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 8, 2025 · Quality of Life and Care
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No harm found · B July 23, 2025
Dispose of garbage and refuse properly.
Corrected August 8, 2025 · Nutrition and Dietary
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No harm found · B April 29, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 31, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected November 19, 2023 · Resident Rights
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Potential for harm · D October 31, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected November 19, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 23, 2023 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D June 28, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 28, 2023 · Quality of Life and Care
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Potential for harm · D July 9, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected August 9, 2021 · Resident Rights
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Potential for harm · D July 9, 2021
Keep residents' personal and medical records private and confidential.
Corrected August 9, 2021 · Resident Rights
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Potential for harm · D July 9, 2021
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 9, 2021 · Quality of Life and Care
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Potential for harm · D July 9, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 9, 2021 · Pharmacy Service
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Potential for harm · D July 9, 2021
Ensure medication error rates are not 5 percent or greater.
Corrected August 9, 2021 · Pharmacy Service
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Potential for harm · D July 9, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 9, 2021 · Pharmacy Service
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Potential for harm · D July 9, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 9, 2021 · Resident Assessment and Care Planning
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Potential for harm · D July 9, 2021
Provide and implement an infection prevention and control program.
Corrected August 9, 2021 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055237 · certified since December 31, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.