Victoria Crossing Rehabilitation Center
701 Victoria St · Brandon, FL · 33510 · 8136814220
120 certified beds For profit - Corporation Chain: Excelsior Care Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
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Red flags
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.45 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (15 in the current record)
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Potential for harm · D January 8, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 8, 2026 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 8, 2026 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 4, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 4, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected February 4, 2026 · Quality of Life and Care
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Potential for harm · D January 8, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected February 4, 2026 · Pharmacy Service
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Potential for harm · D January 8, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 4, 2026 · Nutrition and Dietary
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Potential for harm · D September 5, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 30, 2024 · Resident Rights
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Potential for harm · D September 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 30, 2024 · Quality of Life and Care
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Potential for harm · D September 5, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected September 30, 2024 · Quality of Life and Care
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Potential for harm · E September 5, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 30, 2024 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 106155 · certified since February 7, 2024. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.