Valley West Health Care Center
2300 Warren Street · Eugene, OR · 97405 · 5416862828
121 certified beds For profit - Corporation Chain: Life Care Centers of America
- Inspection results have improved across recent cycles.
The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 4.28 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 1 · $3,145 |
Inspection citations (56 in the current record)
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Potential for harm · D June 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 2, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 23, 2025
Assess the resident when there is a significant change in condition
Corrected July 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 1, 2025 · Quality of Life and Care
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Potential for harm · E May 23, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected October 21, 2024 · Nursing and Physician Services
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Potential for harm · D May 23, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected July 1, 2025 · Administration
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Potential for harm · E May 23, 2025
Provide and implement an infection prevention and control program.
Corrected July 1, 2025 · Infection Control
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Potential for harm · D May 23, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 1, 2025 · Quality of Life and Care
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Potential for harm · E May 23, 2025 · found via complaint
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 1, 2025 · Infection Control
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Potential for harm · E February 9, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 28, 2024 · Resident Rights
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Potential for harm · E February 9, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected June 14, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 28, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 28, 2024 · Pharmacy Service
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Potential for harm · D February 9, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 28, 2024 · Pharmacy Service
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Potential for harm · D February 9, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 28, 2024 · Nutrition and Dietary
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Potential for harm · E February 9, 2024
Provide and implement an infection prevention and control program.
Corrected March 28, 2024 · Infection Control
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Potential for harm · D February 9, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 28, 2024 · Resident Rights
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Potential for harm · D February 9, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 9, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 28, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 28, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 28, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected July 12, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 28, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 11, 2023 | Fine | $3,145 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385120 · certified since November 21, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.