Valley Palms Care Center
13400 Sherman Way · N Hollywood, CA · 91605 · 8189830103
99 certified beds For profit - Limited Liability company Chain: Cambridge Healthcare Services
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $17,332 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.04 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.66 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 2 · $33,681 |
Inspection citations (97 in the current record)
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Potential for harm · D April 21, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 21, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 21, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 17, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 13, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 2, 2026 · Quality of Life and Care
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Potential for harm · D December 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 16, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 16, 2026 · Quality of Life and Care
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Potential for harm · D December 19, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 16, 2026 · Pharmacy Service
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Potential for harm · D September 5, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 26, 2025 · Quality of Life and Care
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Potential for harm · D May 1, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 22, 2025 · Resident Rights
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Potential for harm · D May 1, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 22, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 1, 2025 · found via complaint
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected May 22, 2025 · Quality of Life and Care
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Potential for harm · D February 26, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 15, 2025 · Resident Rights
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Potential for harm · D February 26, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 15, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 20, 2025 · Resident Rights
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Potential for harm · D February 6, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 20, 2025 · Quality of Life and Care
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Immediate jeopardy · J January 22, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected February 17, 2025 · Nutrition and Dietary
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Potential for harm · E January 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · D January 22, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · D January 22, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · D January 22, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 22, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D January 22, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · E January 22, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 17, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 22, 2025 | Fine | $17,332 |
| February 18, 2024 | Fine | $16,349 |
| February 18, 2024 | Payment Denial | 5 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055287 · certified since January 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.