Upper East Side Rehabilitation and Nursing Center

211 East 79 St · New York City, NY · 10075 · 2128791600

499 certified beds For profit - Limited Liability company Chain: Cassena Care

  • No federal fines or payment denials in CMS’s 3-year window.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 77
Serious harm & abuse 20% 100
Staffing 20% 76
Federal penalties 15% 100
Trend 10% 60
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.403.48 min · 4.1 strong
RN hours / resident-day1.250.55–0.75
Weekend hours / resident-day3.05≈ weekday level
Nursing turnover / year40%median 45%
Fines (3-yr window)none

Inspection citations (9 in the current record)

  • Potential for harm · D January 23, 2024

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected March 20, 2024 · Resident Rights

  • Potential for harm · D January 23, 2024

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected March 20, 2024 · Nutrition and Dietary

  • Potential for harm · D January 23, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 20, 2024 · Nutrition and Dietary

  • Potential for harm · D January 23, 2024 · found via complaint

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected March 20, 2024 · Environmental

  • Potential for harm · D August 30, 2021

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 18, 2021 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 30, 2021

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected October 18, 2021 · Quality of Life and Care

  • Potential for harm · D August 30, 2021

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Corrected October 18, 2021 · Quality of Life and Care

  • Potential for harm · D August 30, 2021

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected October 18, 2021 · Pharmacy Service

  • Potential for harm · D March 5, 2019

    Provide and implement an infection prevention and control program.

    Corrected March 22, 2019 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335232 · certified since July 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.