University Heights Health and Living Community

1380 E County Line Rd S · Indianapolis, IN · 46227 · 3178857050

176 certified beds Government - County Chain: Cardon & Associates

  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 80
Serious harm & abuse 20% 100
Staffing 20% 63
Federal penalties 15% 100
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.343.48 min · 4.1 strong
RN hours / resident-day0.630.55–0.75
Weekend hours / resident-day2.92≈ weekday level
Nursing turnover / year52%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Potential for harm · D May 12, 2026

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 25, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D June 6, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 2, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 6, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 2, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E November 7, 2024 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 25, 2024 · Pharmacy Service

  • Potential for harm · D November 7, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected November 25, 2024 · Infection Control

  • Potential for harm · E August 27, 2024

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected September 18, 2024 · Resident Rights

  • Potential for harm · D August 27, 2024

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Corrected September 18, 2024 · Resident Rights

  • Potential for harm · D August 27, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected September 18, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D August 27, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected September 18, 2024 · Quality of Life and Care

  • Potential for harm · D August 27, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 18, 2024 · Quality of Life and Care

  • Potential for harm · D August 27, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected September 18, 2024 · Infection Control

  • Potential for harm · D May 23, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 10, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 23, 2024 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected June 10, 2024 · Quality of Life and Care

  • Potential for harm · D December 5, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 23, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 5, 2023 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected December 18, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 13, 2023 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 29, 2023 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155327 · certified since February 21, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.