University Heights Care Center
656 Dillon Way · Aurora, CO · 80011 · 3033440636
105 certified beds For profit - Corporation Chain: Vivage Senior Living
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Total nurse staffing below 3.0 hours per resident-day
2.94 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 2.52 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | 1 · $9,315 |
Inspection citations (50 in the current record)
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Potential for harm · D December 16, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 16, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F December 16, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected December 17, 2025 · Environmental
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Potential for harm · D August 7, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 7, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide activities to meet all resident's needs.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected August 28, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Ensure that residents are free from significant medication errors.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · D August 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · D August 7, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected August 28, 2025 · Administration
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Potential for harm · F August 7, 2025
Provide and implement an infection prevention and control program.
Corrected August 28, 2025 · Infection Control
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Potential for harm · E March 26, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D March 26, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · D January 24, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 25, 2024 · Resident Rights
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Potential for harm · E January 24, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 25, 2024 · Resident Rights
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Potential for harm · D January 24, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 25, 2024 · Resident Rights
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Potential for harm · D January 24, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 24, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Corrected January 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D January 24, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected January 25, 2024 · Quality of Life and Care
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Potential for harm · D January 24, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 25, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 19, 2023 | Fine | $9,315 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 065337 · certified since March 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.