Troy Victorian Rehabilitation & Nursing Care Cntr
100 New Turnpike Road · Troy, NY · 12182 · 5182351410
120 certified beds For profit - Limited Liability company
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $162,434 in fines in the last 24 months.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$162,434 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.91 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.91 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 2.52 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 2 · $186,939 |
Inspection citations (69 in the current record)
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Immediate jeopardy · J March 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 8, 2026 · Quality of Life and Care
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Potential for harm · D March 9, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 8, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 9, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 8, 2026 · Resident Assessment and Care Planning
-
Actual harm · G May 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 9, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 9, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 7, 2025 · Pharmacy Service
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Potential for harm · F May 9, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 8, 2025 · Pharmacy Service
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Potential for harm · F May 9, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 8, 2025 · Pharmacy Service
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Potential for harm · F May 9, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 8, 2025 · Pharmacy Service
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Potential for harm · D May 9, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 8, 2025 · Nutrition and Dietary
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Potential for harm · E May 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 9, 2025 · Nutrition and Dietary
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Potential for harm · D May 9, 2025
Dispose of garbage and refuse properly.
Corrected July 9, 2025 · Nutrition and Dietary
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Potential for harm · D May 9, 2025
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected July 11, 2025 · Administration
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Potential for harm · D May 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 9, 2025
Provide and implement an infection prevention and control program.
Corrected July 8, 2025 · Infection Control
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Potential for harm · D May 9, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 8, 2025 · Environmental
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Potential for harm · D May 9, 2025
Have enough outside ventilation via a window or mechanical ventilation, or both.
Corrected August 8, 2025 · Environmental
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Potential for harm · E May 9, 2025
Put firmly secured handrails on each side of hallways.
Corrected July 11, 2025 · Environmental
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Potential for harm · E May 9, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 8, 2025 · Resident Rights
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Potential for harm · D May 9, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 8, 2025 · Resident Rights
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Potential for harm · F May 9, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected October 3, 2025 · Resident Rights
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Potential for harm · E May 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F May 9, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 9, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 8, 2025 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 9, 2025 | Fine | $162,434 |
| July 5, 2024 | Fine | $24,505 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335377 · certified since February 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.