Trinity Hill Care Center
151 Hillside Ave · Hartford, CT · 06106 · 8609511060
134 certified beds For profit - Limited Liability company Chain: Icare Health Network
Why this verdict
- Carries CMS’s abuse warning icon.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$58,994 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.86 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.86 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.60 | ≈ weekday level |
| Nursing turnover / year | 32% | median 45% |
| Fines (3-yr window) | 1 · $58,994 |
Inspection citations (37 in the current record)
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Immediate jeopardy · J May 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 20, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 24, 2025 · Quality of Life and Care
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Potential for harm · D May 20, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected May 24, 2025 · Nursing and Physician Services
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Potential for harm · D April 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 29, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D October 29, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · D October 29, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D October 29, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · D October 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 27, 2024 · Pharmacy Service
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Potential for harm · E October 29, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 27, 2024 · Pharmacy Service
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Potential for harm · E October 29, 2024
Provide or obtain dental services for each resident.
Corrected November 27, 2024 · Quality of Life and Care
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Potential for harm · E October 29, 2024
Provide and implement an infection prevention and control program.
Corrected November 27, 2024 · Infection Control
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Potential for harm · E October 29, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 27, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 29, 2024 · found via complaint
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected November 27, 2024 · Resident Rights
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Potential for harm · E October 29, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 29, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 27, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 29, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 27, 2024 · Resident Assessment and Care Planning
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No harm found · C October 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 27, 2024 · Nutrition and Dietary
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Potential for harm · D January 23, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 5, 2024 · Resident Rights
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Potential for harm · D November 30, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 28, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 21, 2023 · Quality of Life and Care
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Potential for harm · D April 14, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 26, 2022 · Resident Rights
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Potential for harm · D April 14, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 26, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 14, 2022
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected May 26, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 14, 2025 | Fine | $58,994 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075268 · certified since April 9, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.