Thryve of Crestwood
14255 South Cicero Avenue · Crestwood, IL · 60445 · 7083710400
297 certified beds For profit - Limited Liability company Chain: Aliya Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $221,628 in fines in the last 24 months.
- 8 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$221,628 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.14 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.31 | 0.55–0.75 |
| Weekend hours / resident-day | 2.78 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | 5 · $298,926 |
Inspection citations (48 in the current record)
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Actual harm · G February 2, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 16, 2026 · Quality of Life and Care
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Potential for harm · E June 25, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 3, 2025 · Resident Rights
-
Actual harm · G May 12, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 14, 2025 · Quality of Life and Care
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Potential for harm · D May 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 14, 2025 · Quality of Life and Care
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Actual harm · G February 28, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 3, 2025 · Resident Rights
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Potential for harm · D February 7, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D February 7, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected February 21, 2025 · Resident Rights
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Potential for harm · D February 7, 2025
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · E February 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 21, 2025 · Pharmacy Service
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Potential for harm · D February 7, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 21, 2025 · Infection Control
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Potential for harm · D February 7, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected February 21, 2025 · Infection Control
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Immediate jeopardy · J January 31, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected February 7, 2025 · Quality of Life and Care
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Potential for harm · E January 31, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 7, 2025 · Resident Rights
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Potential for harm · E January 31, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected February 7, 2025 · Environmental
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Potential for harm · D October 21, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 7, 2024 · Quality of Life and Care
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Potential for harm · D September 20, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 16, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 16, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 17, 2024 · Quality of Life and Care
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Actual harm · G March 15, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 17, 2024 · Quality of Life and Care
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Potential for harm · D March 15, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 17, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 15, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 17, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 2, 2026 | Fine | $35,360 |
| May 12, 2025 | Fine | $12,929 |
| January 31, 2025 | Fine | $173,339 |
| January 31, 2025 | Payment Denial | 3 days |
| May 16, 2024 | Fine | $13,910 |
| February 18, 2024 | Fine | $63,388 |
| February 18, 2024 | Payment Denial | 23 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145718 · certified since June 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.