Thorne Crest Retirement Center
1201 Garfield Avenue · Albert Lea, MN · 56007 · 5072059004
52 certified beds Non profit - Corporation Chain: American Baptist Homes of the Midwest
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
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Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
75% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.22 | ≈ weekday level |
| Nursing turnover / year | 75% | median 45% |
| Fines (3-yr window) | 1 · $43,082 |
Inspection citations (35 in the current record)
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Potential for harm · D January 27, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 6, 2026 · Resident Rights
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Potential for harm · D January 27, 2026
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D January 27, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D January 27, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 11, 2026 · Quality of Life and Care
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Potential for harm · D January 27, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · D January 27, 2026
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · F January 27, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 6, 2026 · Pharmacy Service
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Potential for harm · D January 27, 2026
Ensure that residents are free from significant medication errors.
Corrected March 6, 2026 · Pharmacy Service
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Potential for harm · D January 27, 2026
Provide or get specialized rehabilitative services as required for a resident.
Corrected March 6, 2026 · Quality of Life and Care
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Potential for harm · F January 27, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected March 6, 2026 · Administration
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Potential for harm · F January 27, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected March 6, 2026 · Administration
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Potential for harm · F January 27, 2026
Provide and implement an infection prevention and control program.
Corrected March 6, 2026 · Infection Control
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Potential for harm · F January 27, 2026
Implement a program that monitors antibiotic use.
Corrected March 6, 2026 · Infection Control
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Potential for harm · E January 27, 2026
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected March 6, 2026 · Environmental
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Potential for harm · F January 27, 2026 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 6, 2026 · Nursing and Physician Services
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Potential for harm · F January 27, 2026 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 6, 2026 · Nursing and Physician Services
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Actual harm · G December 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D September 18, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 10, 2025 · Resident Rights
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Potential for harm · D September 18, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 10, 2025 · Quality of Life and Care
-
Potential for harm · D September 18, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 10, 2025 · Pharmacy Service
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Potential for harm · D September 18, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 10, 2025 · Infection Control
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Immediate jeopardy · J December 11, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 8, 2024 · Quality of Life and Care
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Potential for harm · D November 20, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 17, 2024 · Resident Rights
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Immediate jeopardy · K October 15, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 15, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 15, 2024 | Fine | $43,082 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245425 · certified since February 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.