The Willows at Citation
1376 Silver Springs Drive · Lexington, KY · 40511 · 8592770320
54 certified beds For profit - Limited Liability company Chain: Trilogy Health Services Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.25 | 0.55–0.75 |
| Weekend hours / resident-day | 3.96 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
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Potential for harm · D June 26, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 17, 2025 · Resident Rights
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Potential for harm · E June 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 17, 2025 · Nutrition and Dietary
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Potential for harm · D November 4, 2021
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 15, 2021 · Resident Assessment and Care Planning
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Potential for harm · D November 4, 2021
Provide activities to meet all resident's needs.
Corrected December 15, 2021 · Quality of Life and Care
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Potential for harm · D November 4, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 15, 2021 · Quality of Life and Care
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Potential for harm · D November 4, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 15, 2021 · Quality of Life and Care
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Potential for harm · D November 4, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 15, 2021 · Quality of Life and Care
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Potential for harm · E November 4, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 15, 2021 · Pharmacy Service
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Potential for harm · E November 4, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2021 · Nutrition and Dietary
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 185474 · certified since June 4, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.