The Villas at Richfield
7727 Portland Avenue South · Richfield, MN · 55423 · 7637621800
105 certified beds For profit - Corporation Chain: Monarch Healthcare Management
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.84 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Potential for harm · D June 26, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 26, 2025
Provide activities to meet all resident's needs.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D June 26, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 7, 2025 · Pharmacy Service
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Potential for harm · D June 26, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 26, 2025
Provide and implement an infection prevention and control program.
Corrected August 7, 2025 · Infection Control
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No harm found · C June 26, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected August 7, 2025 · Resident Rights
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Potential for harm · D March 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2025 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 4, 2025 · Resident Rights
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Potential for harm · D March 12, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 4, 2025 · Quality of Life and Care
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Potential for harm · D November 18, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 26, 2024 · Resident Rights
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Potential for harm · D August 21, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 26, 2024 · Resident Rights
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Potential for harm · D August 21, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 26, 2024 · Resident Rights
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Potential for harm · D August 21, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 26, 2024 · Quality of Life and Care
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Potential for harm · E August 21, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 26, 2024 · Nutrition and Dietary
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Potential for harm · D August 21, 2024
Provide and implement an infection prevention and control program.
Corrected September 26, 2024 · Infection Control
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Potential for harm · D August 21, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected September 26, 2024 · Environmental
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Potential for harm · D May 31, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 1, 2024 · Resident Rights
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Potential for harm · D May 31, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 1, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245492 · certified since January 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.