The Villas at Poway
15615 Pomerado Rd · Poway, CA · 92064 · 8586134545
129 certified beds Government - Hospital district Hospital-based
Why this verdict
- Federal penalties on record: $16,790 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 6.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 2.24 | 0.55–0.75 |
| Weekend hours / resident-day | 6.24 | ≈ weekday level |
| Nursing turnover / year | 16% | median 45% |
| Fines (3-yr window) | 10 · $57,124 |
Inspection citations (40 in the current record)
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Potential for harm · D May 22, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 22, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D May 22, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · E May 22, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D May 22, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 13, 2025 · Nursing and Physician Services
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Potential for harm · D May 22, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · D May 22, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · D May 22, 2025
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected June 13, 2025 · Nursing and Physician Services
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Potential for harm · D May 22, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 22, 2025
Provide and implement an infection prevention and control program.
Corrected June 13, 2025 · Infection Control
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Actual harm · G October 21, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 21, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 21, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 23, 2024 · Quality of Life and Care
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Potential for harm · D December 28, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 16, 2024 · Infection Control
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Potential for harm · D September 18, 2023 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected September 30, 2023 · Resident Rights
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Potential for harm · E March 23, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected May 15, 2023 · Resident Rights
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Potential for harm · D March 23, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected May 15, 2023 · Resident Rights
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Potential for harm · D March 23, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected May 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · E March 23, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · E March 23, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 23, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 15, 2023 · Quality of Life and Care
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Potential for harm · D March 23, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected May 15, 2023 · Quality of Life and Care
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Potential for harm · D March 23, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 15, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 21, 2024 | Fine | $16,790 |
| December 26, 2023 | Fine | $14,113 |
| November 13, 2023 | Fine | $4,196 |
| November 6, 2023 | Fine | $3,846 |
| October 30, 2023 | Fine | $3,496 |
| October 23, 2023 | Fine | $3,147 |
| October 17, 2023 | Fine | $2,797 |
| October 10, 2023 | Fine | $2,447 |
| October 2, 2023 | Fine | $2,098 |
| September 11, 2023 | Fine | $4,194 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555301 · certified since May 5, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.