The Villa at Traverse Point
2828 Concord Street · Traverse City, MI · 49684 · 2319411200
96 certified beds For profit - Corporation Chain: Villa Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
64% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.68 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.86 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | 64% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Potential for harm · D April 7, 2026 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 17, 2026 · Resident Rights
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Potential for harm · D May 8, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 23, 2025 · Resident Rights
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Potential for harm · E May 8, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected May 23, 2025 · Nutrition and Dietary
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Potential for harm · F June 11, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 3, 2024 · Nutrition and Dietary
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Potential for harm · F June 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 3, 2024 · Nutrition and Dietary
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Potential for harm · D December 5, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 22, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 24, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected September 22, 2023 · Resident Rights
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Potential for harm · E August 24, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 22, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 22, 2023 · Quality of Life and Care
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Potential for harm · D August 24, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected September 22, 2023 · Quality of Life and Care
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Potential for harm · F August 24, 2023
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected September 22, 2023 · Nutrition and Dietary
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Potential for harm · F August 24, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 22, 2023 · Nutrition and Dietary
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Potential for harm · E August 24, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected September 22, 2023 · Nutrition and Dietary
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Potential for harm · E August 24, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 22, 2023 · Resident Rights
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Potential for harm · F August 24, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 22, 2023 · Infection Control
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Potential for harm · D June 23, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 7, 2023 · Quality of Life and Care
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235412 · certified since August 25, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.