The Springs of Red Oak
260 Lakepark Drive · Hot Springs, AR · 71901 · 5012621920
80 certified beds For profit - Limited Liability company Chain: The Springs Arkansas
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
85% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 3.69 | ≈ weekday level |
| Nursing turnover / year | 85% | median 45% |
| Fines (3-yr window) | 1 · $14,935 |
Inspection citations (23 in the current record)
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Potential for harm · D January 9, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 9, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Keep residents' personal and medical records private and confidential.
Corrected February 9, 2025 · Resident Rights
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Potential for harm · D January 9, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected February 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected February 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 9, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 9, 2025 · Quality of Life and Care
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Potential for harm · D January 9, 2025
Post nurse staffing information every day.
Corrected February 9, 2025 · Nursing and Physician Services
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Potential for harm · D January 9, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected February 9, 2025 · Pharmacy Service
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Potential for harm · E February 23, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 23, 2024 · Quality of Life and Care
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Potential for harm · D February 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 23, 2024 · Quality of Life and Care
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Potential for harm · E February 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 23, 2024 · Pharmacy Service
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Potential for harm · F February 23, 2024
Provide and implement an infection prevention and control program.
Corrected March 23, 2024 · Infection Control
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Potential for harm · D February 23, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected March 23, 2024 · Infection Control
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Immediate jeopardy · J February 8, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 4, 2023 · Quality of Life and Care
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Potential for harm · E February 8, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 8, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 6, 2023 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected June 9, 2023 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 23, 2022 · Resident Rights
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Potential for harm · E December 8, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 23, 2022 · Resident Rights
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Potential for harm · E December 8, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 23, 2022 · Resident Assessment and Care Planning
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Potential for harm · D December 8, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 23, 2022 · Quality of Life and Care
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Potential for harm · D December 8, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected December 23, 2022 · Nutrition and Dietary
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Potential for harm · F December 8, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 23, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 8, 2024 | Fine | $14,935 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045404 · certified since February 12, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.