The Springs of Park Ave

1401 Park Avenue · Hot Springs, AR · 71901 · 5016233781

95 certified beds For profit - Limited Liability company Chain: The Springs Arkansas

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 64
Serious harm & abuse 20% 100
Staffing 20% 64
Federal penalties 15% 100
Trend 10% 83
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.683.48 min · 4.1 strong
RN hours / resident-day0.390.55–0.75
Weekend hours / resident-day3.53≈ weekday level
Nursing turnover / year48%median 45%
Fines (3-yr window)none

Inspection citations (23 in the current record)

  • Potential for harm · E August 6, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected August 28, 2025 · Quality of Life and Care

  • Potential for harm · E August 6, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected August 28, 2025 · Nutrition and Dietary

  • Potential for harm · E August 6, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 28, 2025 · Nutrition and Dietary

  • Potential for harm · D December 31, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E December 31, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected January 21, 2025 · Infection Control

  • Potential for harm · D May 8, 2024

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected May 29, 2024 · Resident Rights

  • Potential for harm · D May 8, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected May 29, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 8, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected May 29, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 8, 2024

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected May 29, 2024 · Quality of Life and Care

  • Potential for harm · E May 8, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected May 29, 2024 · Pharmacy Service

  • Potential for harm · E May 8, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 29, 2024 · Pharmacy Service

  • Potential for harm · F May 8, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 29, 2024 · Nutrition and Dietary

  • Potential for harm · D May 8, 2024

    Provide and implement an infection prevention and control program.

    Corrected May 29, 2024 · Infection Control

  • Potential for harm · E May 12, 2023

    Keep residents' personal and medical records private and confidential.

    Corrected June 11, 2023 · Resident Rights

  • Potential for harm · D May 12, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected June 11, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 12, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 11, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 12, 2023

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected June 11, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E May 12, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 11, 2023 · Quality of Life and Care

  • Potential for harm · E May 12, 2023

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 11, 2023 · Quality of Life and Care

  • Potential for harm · E May 12, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 11, 2023 · Quality of Life and Care

  • Potential for harm · D May 12, 2023

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected June 11, 2023 · Quality of Life and Care

  • Potential for harm · D May 12, 2023

    Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided.

    Corrected May 12, 2023 · Administration

  • Potential for harm · E May 12, 2023

    Provide and implement an infection prevention and control program.

    Corrected June 11, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045142 · certified since April 10, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.