The Springs of Hillcrest

1421 West Second St North · Prescott, AR · 71857 · 8708873811

90 certified beds For profit - Corporation Chain: The Springs Arkansas

  • Inspection results have improved across recent cycles.

Red flags

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 71
Serious harm & abuse 20% 94
Staffing 20% 61
Federal penalties 15% 59
Trend 10% 91
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.563.48 min · 4.1 strong
RN hours / resident-day0.320.55–0.75
Weekend hours / resident-day3.17≈ weekday level
Nursing turnover / year37%median 45%
Fines (3-yr window)1 · $9,537

Inspection citations (19 in the current record)

  • Potential for harm · D August 14, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected September 11, 2025 · Resident Rights

  • Potential for harm · D August 14, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected September 11, 2025 · Pharmacy Service

  • Potential for harm · E May 23, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 22, 2024 · Resident Rights

  • Potential for harm · D May 23, 2024

    Keep residents' personal and medical records private and confidential.

    Corrected June 22, 2024 · Resident Rights

  • Potential for harm · D May 23, 2024

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected June 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E May 23, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 22, 2024 · Quality of Life and Care

  • Potential for harm · D May 23, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 22, 2024 · Quality of Life and Care

  • Potential for harm · E May 23, 2024

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected June 22, 2024 · Nursing and Physician Services

  • Potential for harm · E May 23, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 22, 2024 · Pharmacy Service

  • Potential for harm · F May 23, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected June 22, 2024 · Nutrition and Dietary

  • Potential for harm · E May 23, 2024

    Provide and implement an infection prevention and control program.

    Corrected June 22, 2024 · Infection Control

  • Actual harm · G July 7, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 11, 2023 · Quality of Life and Care

  • Potential for harm · E July 7, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 11, 2023 · Resident Rights

  • Potential for harm · D July 7, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected August 11, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E July 7, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected August 11, 2023 · Quality of Life and Care

  • Potential for harm · E July 7, 2023

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected August 11, 2023 · Nutrition and Dietary

  • Potential for harm · E July 7, 2023

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected August 11, 2023 · Nutrition and Dietary

  • Potential for harm · F July 7, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 11, 2023 · Nutrition and Dietary

  • Potential for harm · E July 7, 2023

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Corrected August 11, 2023 · Environmental

Federal penalties

DateTypeAmount / length
July 7, 2023Fine$9,537
July 7, 2023Payment Denial7 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045306 · certified since April 1, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.