The Springs of Avalon
610 South Avalon St · West Memphis, AR · 72301 · 8707354543
85 certified beds For profit - Limited Liability company Chain: The Springs Arkansas
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
RN staffing in the bottom 10% nationally
0.27 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.27 | 0.55–0.75 |
| Weekend hours / resident-day | 2.94 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 1 · $8,416 |
Inspection citations (24 in the current record)
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Potential for harm · E February 27, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 27, 2025 · Quality of Life and Care
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Potential for harm · E February 27, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 27, 2025 · Pharmacy Service
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Potential for harm · E February 27, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected March 27, 2025 · Nutrition and Dietary
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Potential for harm · E February 27, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 27, 2025 · Nutrition and Dietary
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Potential for harm · D February 27, 2025
Provide and implement an infection prevention and control program.
Corrected March 27, 2025 · Infection Control
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Potential for harm · E February 27, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 27, 2025 · Nutrition and Dietary
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Potential for harm · D May 22, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 19, 2024 · Quality of Life and Care
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Potential for harm · E February 2, 2024
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Corrected March 1, 2024 · Resident Rights
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Potential for harm · E February 2, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 1, 2024 · Resident Rights
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Potential for harm · E February 2, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 1, 2024 · Resident Rights
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Potential for harm · E February 2, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · E February 2, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · E February 2, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · F February 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 1, 2024 · Nutrition and Dietary
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Potential for harm · E February 2, 2024
Put firmly secured handrails on each side of hallways.
Corrected March 1, 2024 · Environmental
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Potential for harm · E February 2, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 1, 2024 · Quality of Life and Care
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Potential for harm · E October 28, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 27, 2022 · Quality of Life and Care
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Potential for harm · D October 28, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 27, 2022 · Quality of Life and Care
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Potential for harm · E October 28, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected November 27, 2022 · Quality of Life and Care
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Potential for harm · E October 28, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 27, 2022 · Nutrition and Dietary
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Potential for harm · E October 28, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 27, 2022 · Nutrition and Dietary
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Potential for harm · E October 28, 2022
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected November 27, 2022 · Nutrition and Dietary
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Potential for harm · F October 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 27, 2022 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 14, 2025 | Fine | $8,416 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045217 · certified since November 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.