The Springs Health and Rehabilitation Center
25924 Jackson Ave · Murrieta, CA · 92563 · 9514178200
170 certified beds For profit - Partnership Chain: Pursue Health
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.85 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 1 · $26,918 |
Inspection citations (33 in the current record)
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Potential for harm · D December 15, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected January 20, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 20, 2026 · Quality of Life and Care
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Potential for harm · D December 15, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 20, 2026 · Pharmacy Service
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Potential for harm · D December 15, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 20, 2026 · Pharmacy Service
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Potential for harm · D December 15, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 20, 2026 · Pharmacy Service
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Potential for harm · F December 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 20, 2026 · Nutrition and Dietary
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Potential for harm · E December 15, 2025
Provide and implement an infection prevention and control program.
Corrected January 20, 2026 · Infection Control
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Potential for harm · E June 23, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected July 11, 2025 · Resident Rights
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Potential for harm · D April 29, 2025 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · D January 29, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 25, 2025 · Resident Rights
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Potential for harm · D January 29, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 25, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 21, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 17, 2025 · Quality of Life and Care
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Potential for harm · D August 8, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 27, 2024 · Quality of Life and Care
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Potential for harm · D July 3, 2024
Ensure each resident receives an accurate assessment.
Corrected July 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 3, 2024
Provide and implement an infection prevention and control program.
Corrected July 26, 2024 · Infection Control
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Potential for harm · D April 15, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 15, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G November 21, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 20, 2023 · Quality of Life and Care
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Potential for harm · E November 8, 2023 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 28, 2023 · Pharmacy Service
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Potential for harm · E October 4, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 20, 2023 · Infection Control
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Potential for harm · D August 16, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 15, 2023 · Quality of Life and Care
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Potential for harm · D August 23, 2021
Reasonably accommodate the needs and preferences of each resident.
Corrected October 1, 2021 · Resident Rights
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Potential for harm · D August 23, 2021
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 1, 2021 · Resident Rights
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Potential for harm · D August 23, 2021
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 1, 2021 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 8, 2023 | Fine | $26,918 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555915 · certified since October 18, 2019. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.