The Rehabilitation Center of North Hills
9655 Sepulveda Boulevard · North Hills, CA · 91343 · 8188928665
138 certified beds For profit - Partnership Chain: Pursue Health
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $102,986 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$102,986 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.87 | 0.55–0.75 |
| Weekend hours / resident-day | 4.35 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 2 · $125,421 |
Inspection citations (108 in the current record)
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Potential for harm · D February 27, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 7, 2026 · Quality of Life and Care
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Potential for harm · D December 26, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 14, 2026 · Quality of Life and Care
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Potential for harm · D December 26, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 14, 2026 · Quality of Life and Care
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Potential for harm · D December 10, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 31, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 10, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 31, 2025 · Pharmacy Service
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Potential for harm · D December 5, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected December 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · E November 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 21, 2025 · Infection Control
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Potential for harm · D July 7, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected July 18, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 13, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 13, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 13, 2025 · Resident Rights
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Potential for harm · D June 19, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 19, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 19, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · E June 19, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · E June 19, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · D June 19, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 13, 2025 · Nursing and Physician Services
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Potential for harm · E June 19, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 13, 2025 · Pharmacy Service
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Potential for harm · E June 19, 2025
Ensure that residents are free from significant medication errors.
Corrected July 13, 2025 · Pharmacy Service
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Potential for harm · E June 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 13, 2025 · Pharmacy Service
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Potential for harm · D June 19, 2025
Provide or obtain dental services for each resident.
Corrected July 13, 2025 · Quality of Life and Care
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Potential for harm · E June 19, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected July 13, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 11, 2024 | Fine | $102,986 |
| July 11, 2024 | Payment Denial | 404 days |
| August 11, 2023 | Fine | $22,435 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056367 · certified since January 15, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.