The Plaza Rehab and Nursing Center
100 West Kingsbridge Road · Bronx, NY · 10468 · 7184101500
816 certified beds For profit - Partnership Chain: Citadel Care Centers
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.85 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 2.85 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.75 | 0.55–0.75 |
| Weekend hours / resident-day | 2.60 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (17 in the current record)
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Potential for harm · D December 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 6, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 1, 2025 · Quality of Life and Care
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Potential for harm · D May 6, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 1, 2025 · Resident Rights
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Potential for harm · D May 6, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 6, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 6, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected July 1, 2025 · Environmental
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Potential for harm · D April 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 25, 2025 · Quality of Life and Care
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Potential for harm · D October 10, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 7, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 8, 2023 · Quality of Life and Care
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Potential for harm · D October 9, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 27, 2020 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2020
Assist a resident in gaining access to vision and hearing services.
Corrected November 3, 2020 · Quality of Life and Care
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Potential for harm · D October 9, 2020
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected November 3, 2020 · Nursing and Physician Services
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Potential for harm · D October 9, 2020
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 3, 2020 · Pharmacy Service
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Potential for harm · F October 9, 2020
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 9, 2020 · Nutrition and Dietary
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Potential for harm · E October 9, 2020
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 11, 2020 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335462 · certified since January 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.