The Plaza Health Services at Santa Marta

13875 W 115th Terrace · Olathe, KS · 66062 · 9139060990

50 certified beds Non profit - Corporation Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 73 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 49
Serious harm & abuse 20% 94
Staffing 20% 90
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day5.143.48 min · 4.1 strong
RN hours / resident-day0.710.55–0.75
Weekend hours / resident-day4.68≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (17 in the current record)

  • Actual harm · G July 31, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 23, 2024 · Quality of Life and Care

  • Potential for harm · D July 31, 2024 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected August 23, 2024 · Resident Rights

  • Potential for harm · D July 31, 2024 · found via complaint

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected August 23, 2024 · Resident Rights

  • Potential for harm · F July 31, 2024 · found via complaint

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected August 23, 2024 · Resident Rights

  • Potential for harm · D July 31, 2024 · found via complaint

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected August 23, 2024 · Resident Rights

  • Potential for harm · D July 31, 2024 · found via complaint

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected August 23, 2024 · Resident Rights

  • Potential for harm · D July 31, 2024 · found via complaint

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Corrected August 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D July 31, 2024 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected August 23, 2024 · Quality of Life and Care

  • Potential for harm · D July 31, 2024 · found via complaint

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected August 23, 2024 · Quality of Life and Care

  • Potential for harm · D July 31, 2024 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected August 23, 2024 · Pharmacy Service

  • Potential for harm · D July 31, 2024 · found via complaint

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Corrected August 23, 2024 · Administration

  • Potential for harm · F July 31, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected August 23, 2024 · Infection Control

  • Potential for harm · D July 31, 2024 · found via complaint

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected August 23, 2024 · Infection Control

  • No harm found · C July 31, 2024 · found via complaint

    Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

    Corrected August 23, 2024 · Resident Rights

  • Potential for harm · E October 24, 2022

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 24, 2022 · Pharmacy Service

  • Potential for harm · E June 21, 2021

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 21, 2021 · Nutrition and Dietary

  • Potential for harm · E June 21, 2021

    Provide and implement an infection prevention and control program.

    Corrected July 21, 2021 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 175503 · certified since August 8, 2008. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.