The Pines Healthcare & Rehab Ctrs Machias Campus
9822 Route 16 · Machias, NY · 14101 · 7163538516
115 certified beds Government - County
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$125,453 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 3.87 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 1 · $125,453 |
Inspection citations (12 in the current record)
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Actual harm · G February 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F February 3, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected March 21, 2025 · Administration
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Potential for harm · D February 3, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 21, 2025 · Resident Rights
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Potential for harm · F February 3, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F February 3, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 3, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 13, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 11, 2023 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 28, 2023 · Resident Rights
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Potential for harm · D January 27, 2023
Respond appropriately to all alleged violations.
Corrected March 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · B January 27, 2023
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected March 28, 2023 · Administration
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Potential for harm · D January 15, 2020
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected February 28, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 15, 2020
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 28, 2020 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 3, 2025 | Fine | $125,453 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335578 · certified since September 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.