The Parks at Garland Healthcare and Rehab
3737 N Garland Avenue · Garland, TX · 75044 · 9724957000
132 certified beds For profit - Limited Liability company Chain: Priority Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 2 · $40,050 |
Inspection citations (21 in the current record)
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Potential for harm · D December 9, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 9, 2025 · found via complaint
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 9, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 23, 2025 · Nutrition and Dietary
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Potential for harm · E January 30, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 13, 2025 · Nutrition and Dietary
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Potential for harm · D March 26, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 19, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · J December 7, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 29, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 7, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · E December 7, 2023 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2023 · Nutrition and Dietary
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Potential for harm · E September 19, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 20, 2023 · Quality of Life and Care
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Potential for harm · D September 12, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 15, 2023 · Quality of Life and Care
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Potential for harm · D September 12, 2023 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 15, 2023 · Environmental
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Immediate jeopardy · J July 22, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 23, 2023 · Resident Rights
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Immediate jeopardy · J July 22, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 23, 2023 · Quality of Life and Care
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Immediate jeopardy · J July 22, 2023 · found via complaint
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Corrected July 23, 2023 · Administration
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Potential for harm · D July 22, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 23, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 22, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected July 21, 2023 · Resident Rights
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Potential for harm · D October 6, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 11, 2022 · Resident Rights
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Potential for harm · D October 6, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 11, 2022 · Quality of Life and Care
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Potential for harm · E October 6, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 11, 2022 · Pharmacy Service
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Potential for harm · E October 6, 2022
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected November 11, 2022 · Administration
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Potential for harm · E October 6, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 11, 2022 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 7, 2023 | Fine | $10,345 |
| July 22, 2023 | Fine | $29,705 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676039 · certified since December 8, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.