The Park in Plano
3208 Thunderbird Ln · Plano, TX · 75075 · 9724222214
120 certified beds For profit - Limited Liability company Chain: Creative Solutions in Healthcare
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
97% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.66 | ≈ weekday level |
| Nursing turnover / year | 97% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (36 in the current record)
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Potential for harm · E April 9, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2026 · Nutrition and Dietary
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Potential for harm · D April 9, 2026
Provide and implement an infection prevention and control program.
Corrected April 10, 2026 · Infection Control
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Potential for harm · D February 5, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 30, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 1, 2025 · Pharmacy Service
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Potential for harm · D April 30, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 1, 2025 · Infection Control
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Potential for harm · D January 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · E January 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 31, 2025 · Nutrition and Dietary
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Potential for harm · E January 30, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 17, 2025 · Resident Rights
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Potential for harm · D January 30, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · E January 30, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 31, 2025 · Infection Control
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Potential for harm · D December 18, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 6, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected November 8, 2024 · Resident Rights
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Potential for harm · D November 6, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 8, 2024 · Quality of Life and Care
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Potential for harm · D November 6, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 8, 2024 · Pharmacy Service
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Potential for harm · D November 6, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 8, 2024 · Infection Control
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Potential for harm · D August 21, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 7, 2024 · Resident Rights
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Potential for harm · E August 21, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 7, 2024 · Pharmacy Service
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Potential for harm · E December 14, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · F December 14, 2023
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected January 9, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675113 · certified since February 11, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.