The Laurels of Forest Glenn

1101 Hartwell Street · Garner, NC · 27529 · 9197728888

120 certified beds For profit - Limited Liability company Chain: Ciena Healthcare/Laurel Health Care

Why this verdict

  • Federal penalties on record: $15,015 in fines in the last 24 months.
  • Inspection results have improved across recent cycles.

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Red flags

6 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Medicare/Medicaid payments were denied

CMS refused payment for new admissions for a period — one of its strongest enforcement tools.

Score breakdown

Inspection record 30% of score 47
Serious harm & abuse 20% 64
Staffing 20% 62
Federal penalties 15% 13
Trend 10% 91
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.373.48 min · 4.1 strong
RN hours / resident-day0.450.55–0.75
Weekend hours / resident-day2.89≈ weekday level
Nursing turnover / year38%median 45%
Fines (3-yr window)3 · $182,083

Inspection citations (12 in the current record)

  • Actual harm · G May 12, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 29, 2025 · Quality of Life and Care

  • Potential for harm · D May 12, 2025

    Ensure each resident receives an accurate assessment.

    Corrected May 29, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 12, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 29, 2025 · Nutrition and Dietary

  • Immediate jeopardy · J June 26, 2024 · found via complaint

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected July 22, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J June 26, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 22, 2024 · Quality of Life and Care

  • Immediate jeopardy · J June 26, 2024 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected July 22, 2024 · Nursing and Physician Services

  • Potential for harm · D April 4, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 22, 2024 · Pharmacy Service

  • Potential for harm · D April 4, 2024 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected April 22, 2024 · Administration

  • Immediate jeopardy · J February 23, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 30, 2024 · Quality of Life and Care

  • Potential for harm · D February 23, 2024 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected April 22, 2024 · Administration

  • Immediate jeopardy · K December 9, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 30, 2022 · Quality of Life and Care

  • Immediate jeopardy · K December 9, 2022

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected December 30, 2022 · Administration

Federal penalties

DateTypeAmount / length
May 12, 2025Fine$15,015
June 26, 2024Fine$84,078
February 23, 2024Fine$82,990
February 23, 2024Payment Denial32 days

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345389 · certified since June 28, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.